all items are custom made to order and take approximately 15-20 business days to complete unless stated otherwise in the product description. the turn around time excludes weekends and holidays and does not include the time once the shipping carrier has possession of the package.

all of our products at Snooty Joon are handmade! they are one of a kind creations and not factory manufactured. as a result, products will have subtle variations from one piece to the next, caused by variations in the dying and/or bleaching process. this process is what makes your order unique; no two orders are alike. please be aware the mock-up is an EXAMPLE, it is not always able to be recreated exactly. some colors could be lighter or darker. the images, descriptions, and measurements you will find on our site have been used to best portray the products we sell. all orders are thoroughly inspected for any fixable imperfections before shipping. any flaws left unattended that you may receive are those that are part of the handmade process and cannot be altered.

due to the nature of custom items sold in this shop, we can not accept returns, exchanges, cancellations of any items. if an item is misprinted, materially flawed, or defective and the item is in stock with the vendor, the item will be replaced. refunds on merchandise will only be given if the item is out of stock with the vendor and is unable to be replaced. in addition, please note that sizing can vary between manufacturers and styles. if you have any questions about how a garment may fit, please refer to the sizing chart in the products description. if your item(s) are misprinted, materially flawed, or defective in any way, please contact us at info@snootyjoon.com within 48 hours from receipt of merchandise. please provide your order number with all correspondence. snooty joon is not responsible for any items damaged during shipping transit. you may upgrade your shipping to include insurance at checkout.

✦ turn inside out ✦ machine wash COLD ONLY! ✦ hang dry or tumble dry on low for wrinkles ✦ no fabric softener or bleach ✦ do not iron design ✦ do not dry clean