CONTACT US

All customer support inquiries must be submitted in writing to info@snootyjoon.com. This is the only official method of contact for Snooty Joon.

Please allow 24–72 business hours for a reply. Our Customer Service team is available Monday through Thursday, 9:00 AM–4:00 PM CST, excluding holidays.

We strive to provide the best possible customer service and ask that you allow adequate time for a response.

Please do not send multiple emails regarding the same inquiry. We respond to emails in the order they are received. Sending follow-up or duplicate emails will move your inquiry to the back of the queue and may result in delayed response times.

We will not respond to emails asking about shipping status if your order is still within the stated production or turnaround time listed on the product page or in our policies.

All correspondence must include your full name, order number, and a clear description of your inquiry. Failure to provide this information may delay or prevent a response.

Attempts to contact Snooty Joon through unofficial channels, including social media, will not receive a response.

Snooty Joon reserves the right to limit or refuse communication in cases of harassment, abuse, or policy violations. All communication must remain respectful and professional.